Simple, Speedy, Trouble-Free Installations — Every Time
Z-Wave SmartStart technology greatly simplifies the installation and setup of smart home systems and products. Installations that used to take hours now take minutes. With SmartStart, manufacturers, service providers, and retailers can pre-configure Z-Wave device and system setups in advance of the installation or purchase. Device recognition and inclusion can now be automatic through the gateway, or through a quick scan of a QR code, for efficient and consistent installation success with zero errors.
Z-Wave SmartStart eliminates the difficulty of installation for both installers and mainstream users. There are no complicated inclusion sequences or keystroke combinations. Simply mount the devices and provide them with power; setups can be done without even using an instruction manual. Thanks to Z-Wave interoperability, SmartStart setups are uniform across all device types and brands, and because they’re built over Z-Wave’s industry-leading S2 security framework, SmartStart installations are not only easy, they’re secure.
Z-Wave SmartStart Eliminates Installation Complexity
For Service Providers
For professional service providers of all kinds, Z-Wave SmartStart provides breakthrough benefits in both ease and cost, and powers consistent, streamlined smart home deployments with greater ROI. SmartStart reduces installation time by allowing scenes, rules and scripts to be configured and loaded in advance at the distribution center, or on site by the installer, by simply scanning the QR codes on the products.
In addition to dramatically reducing installation time through a simple, uniform process where most of the work has been done in advance, Z-Wave SmartStart also reduces installation errors and their resulting support costs. That not only results in fewer truck rolls, but also greater ease and breadth of customer support. The smart home gateway talks to the CRM/ERP systems at service provider’s back end, and each smart home device is traceable through unique device-specific keys. This enables easy remote management of customer systems when called for, with fewer on-site appointments, and greater customer satisfaction that reduces churn.
For The DIY Market
The complexity of smart home setup has been a major hindrance to smart home adoption, particularly for self-installing consumers. Industry data consistently shows that consumers find smart home products too difficult to install or configure. This results in frustration and a high return rate, which is expensive for retailers and manufacturers alike.
Thanks to its ability to be pre-configured for the end user by the manufacturer or retailer, Z-Wave SmartStart technology provides immediate out-of-the-box installation success with starter kits or bundles. There’s a dramatic reduction in installation time, with zero installation errors because the #1 source of user error has been eliminated. Additional smart products, regardless of brand or type, can easily be added to the system over time by consumers themselves, by scanning a simple QR code, with equally simple installation and setup. The result is greater customer satisfaction that increases consumer interest in expanding their smart home capabilities. Z-Wave SmartStart makes smart home installation user-friendly for everyone.
For developers and manufacturers, it’s mission-critical that the smart products they create will work the way they were intended to, once they’re installed in the end user’s home or business. Both parties know, however, that many unavoidable real-world variables can jeopardize that outcome. Will the system’s different devices speak in concert? Will the installation and configuration be done correctly? Is the system vulnerable to malicious cyberactivity? Poor user experiences result in consumer frustration and missed opportunity. Incompatibility, inconsistency and insecurity are serious obstacles to product success.
Z-Wave SmartStart directly addresses all of three of these obstacles, and is a game changer for the smart home industry. Z-Wave’s cross-brand interoperability has long negated the incompatibility issue and made Z-Wave the market leader. SmartStart solves installation and setup errors by creating a uniform, pre-configurable out-of-the-box experience for installers and DIY consumers. Perhaps most importantly, Z-Wave SmartStart systems are built using the Z-Wave S2 Security Framework, which provides the most advanced security on the market for smart home devices and controllers, gateways and hubs. S2 security ensures providers and resellers of all kinds that they can offer the most secure, hack-proof smart home packages on the market today.
Z-Wave’s S2 security was developed with cybersecurity experts to endow Z-Wave devices with best-in-class levels of device security and system impenetrability. By securing all the communications, both locally through the home-based devices, and via the hub or gateway for cloud functions, Z-Wave’s S2 security virtually eliminates the risk of devices being hacked while they’re being included in the network. This bedrock security is what allows Z-Wave SmartStart to provide easy, repeatable and pre-configurable installations with confidence, no matter who does the installing. The developer’s design and performance goals always reach the finish line with the consumer as intended, time after time.
How It Works
SmartStart begins with a provisioning list, which is a list of devices that will be joined to the smart network. The provisioning consists of three sets of descriptors: Inclusion data, such as the DSK and requested keys; product data such as manufacturer and specific product IDs; and network data such as status (pending, included, ignored, etc.). Additional data, such manufacturing date, lot number, and distribution point can be stored in the provision list as well. The provisioning list can be pre-loaded to the gateway, and is represented by a QR code.
Upon installation, a Z-Wave Z/IP Gateway can recognizes the devices and information that has been put on the provisioning list, as well as their status. When the QR code is read via smartphone, during installation and setup, the devices are joined to the network and follow the assigned functions and roles that have been pre-determined. For most installations, that’s all there is to it!
The actual QR code can be printed inside or outside the product box, and even on the device itself. This makes Z-Wave SmartStart especially handy for installing devices that typically don’t have their own on-off switches, such as motorized shades and smart light bulbs.
The Z-Wave gateway also provides API’s for storing devices, and for extracting display information used in a user interface, such as icons. This helps providers of all kinds to retain their branded look and feel.
Z-Wave SmartStart eliminates the confusion and unpredictability of smart home installation. It lets professional providers rapidly scale their deployments, and frees DIY consumers from installation and setup failure. Z-Wave SmartStart finally brings order and efficiency to the smart home installation experience.